Direct Dispatch Services SMS Terms & Conditions

Effective Date: December 15, 2024

Welcome to the Direct Dispatch Services SMS Program. By opting into SMS messages from Direct Dispatch Services, you agree to the following terms and conditions for receiving text messages from us. Please read this document carefully.

1. Scope of Services

Direct Dispatch Services provides SMS notifications to support our dispatch services, including but not limited to:

  • Dispatch assignment notifications
  • Driver or vehicle status updates
  • Delivery or pickup confirmations
  • Schedule changes or delays
  • Emergency or urgent dispatch alerts
2. Messaging Frequency

Messaging frequency may vary depending on your dispatch needs, job assignments, and account activity. We aim to send messages only when necessary, but we cannot guarantee a specific number of messages.

3. Message and Data Rates

Message and data rates may apply. These rates are determined by your mobile carrier and are not controlled by Direct Dispatch Services. Please contact your mobile provider for details on your plan.

4. Opt-In and Opt-Out Instructions
  • Opt-In: By providing your phone number and agreeing to receive SMS messages, you are opting in to our program. Consent is required before we send any messages.
  • Opt-Out: You can stop receiving SMS messages from us at any time by texting STOP to any message you receive from Direct Dispatch Services. After you send STOP, you will receive a confirmation message, and no further messages will be sent.
  • Help: For assistance or questions, text HELP to any message, or visit our support website at https://ddispatchservices.com. You can also contact us at info@ddispatchservices.com or call us at 973-705-2899.
5. Privacy Policy

Our SMS program is governed by our Privacy Policy, available at https://ddispatchservices.com/privacy-policy/. This policy explains how we collect, use, and protect your personal information, including that SMS consent is not shared with third parties for marketing purposes.

6. Brand Name and Support Information

This SMS program is operated by Direct Dispatch Services. For any issues, questions, or concerns, please contact us using the following support options:

7. Limitation of Liability

Direct Dispatch Services is not liable for any delays, interruptions, or errors in SMS delivery caused by mobile carriers, network issues, or other third-party services. We strive to ensure reliable service but cannot guarantee uninterrupted or error-free messaging.

8. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our services, legal requirements, or carrier policies. Any changes will be posted on our website or included in SMS notifications. Continued use of our SMS services after such changes constitutes your acceptance of the new terms.

9. Governing Law

These Terms & Conditions are governed by the laws of the state of New Jersey and applicable federal laws. Any disputes arising from these terms will be resolved in the courts of New Jersey.

10. Contact Information

If you have questions about these Terms & Conditions, please contact us at: